Q. I have damage to my property - what now?
A. Call your insurance company and inform them:
When the incident happened
A description of what occurred
A list of the damaged items and the location of the damaged property
What is the condition of the home, and if it is still livable
If temporary repairs are needed
If the fire or police department were contacted, which department responded, and what is the report number
Q. Do I need to protect my home from further damage?
A. Yes, it is your responsibility to protect your property from further damage once it is safe to do so
Arrange for temporary repairs, for example, boarding up broken windows, covering the roof, and removing debris
Create a list of any temporary repairs you made and save all of your receipts
If safe, place damaged items in a secure place where they can be inspected. If you are unsure about including an item, include it with the damaged property
If you have a fire or smoke damage, do not attempt to clean the damaged properties. Sometimes cleaning things without the proper equipment may cause more damage